Have you noticed perhaps your older model iPhone has been acting a bit sluggish ever since the release of the models 8 and X? There’s a reason for that.
Whenever a new iPhone comes out, there’s a wave of people who can afford it- so they buy into right away. Some of us, the more financially responsible half, like to wait until that wave passes and the phones drop in price. Sure we are always a model or two behind but hey, in this economy… What’s really not fair is that the quality of our already should be good enough iPhones 7 or 7s, suddenly begins decreasing out of nowhere.
It sounds like a conspiracy theory, but when a number of consumers complain about one thing- it’s no longer a conspiracy. So, this week, Apple finally answered the rash of consumer complaints about the slower performance we all began experiencing on the older iPhones. The company explained the issue is a “feature” the company initiated to extend battery life on aging Lithium-ion batteries in the devices.
They released the following statement:
“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.”
And if that talk is all too techy for you, basically Apple has admitted to slowing down the iPhone 6, 6S, 7 and SE when their batteries are either old, cold or have a low charge to prevent abrupt shutdowns. But the evil thing about it is they tried to twist this as a cool new, “feature,” not the huge inconvenience it truly is. And if you have the 8 or X and think you’re safe, think again.
Apparently the iPhone 8 and iPhone X will be next, and reportedly Apple is doing the same thing with MacBooks. Now that the issue is out in the open, it didn’t take long to reach the nation’s courts, two separate class-action lawsuits were filed Thursday, brought by plaintiffs in California and Illinois. The lawsuits argue that Apple did not have consent to slow down their iPhones.
Along with residents of Ohio, Indiana and North Carolina, lawyers and their clients everywhere claim that Apple’s iOS updates were “fraudulently forcing iPhone owners to purchase the latest model offered by Apple.” James Vlahakis attorney for the plaintiffs told the Chicago Sun Times:
“Corporations have to realise that people are sophisticated and that when people spend their hard-earned dollars on a product they expect it to perform as expected. Instead, Apple appears to have obscured and concealed why older phones were slowing down.”
The Chicago lawsuit suggests Apple’s motive may have been sinister, though it offers no evidence in the filing. It reads:
“Apple’s decision to purposefully … throttle down these devices was undertaken to fraudulently induce consumers to purchase the latest iPhone.”
Plaintiff Kirk Pedelty, of North Carolina, contacted Apple as his frustration grew. However, the lawsuit says:
“Nobody from Apple customer support suggested that he replace his battery to improve the performance of his iPhone. … Frustrated by slowdowns and intermittent shutdowns of his iPhone 7, Pedelty purchased an iPhone 8.”
The plaintiffs claim they are therefore entitled to compensation, including for the replacement of an old phone, loss of use and value, purchase of new batteries, and losses in the form of deprivation of the value of their iPhones. They also claim that they are entitled to compensation for “overpayments” to Apple for iPhones that, due to Apple having “purposefully interfered in order to slow down its performance”, the plaintiffs “did not receive what they paid for”.
Speed issues with older iPhones were recently highlighted by Reddit users, who found when they replaced the batteries in their devices they returned to normal performance. Analysis of performance data by benchmarking firm Primate Labs clearly showed the artificial inhibition of the iPhone’s performance, which prompted Apple’s admission.
The company said that it intentionally slowed the performance of the older iPhones because when their batteries wear to a certain level they can no longer sustain the required current demanded by the phones’ processors.